How to Negotiate Better Terms with Hotel Supply Vendors: A Procurement Manager’s Playbook
This article provides a comprehensive practical manual for hotel procurement managers on supplier negotiation, covering three essential elements for pre-negotiation preparation (numbers/alternative plans/goals), three types of leverage identification (quantity and price/relationship/market), eight negotiation dimensions (unit price/payment terms/volume rebates/MOQ/delivery date/quality assurance/specification stability/priority production capacity), key negotiation skills (conditional concessions/”if you… then I will…”/”unwilling concessions”/use of silence), multi-supplier bidding strategies, differentiation strategies for new and existing suppliers, and key points for securing negotiation outcomes in contracts – accompanied by warnings against nine common negotiation mistakes.